Refund policy

Refund & Return Policy

Last Updated: May 31, 2026

We want you to be happy with your order. Because all Day1Father products are made to order, our return policy differs from traditional retail stores.

Returns

We accept returns or replacements only if an item arrives:

• Damaged

• Defective

• Incorrect

If your order arrives with any of these issues, please contact us within 14 days of delivery at:

contact@day1father.store

Please include your order number and photos showing the issue.

Made-to-Order Products

All Day1Father products are produced specifically for each customer after an order is placed.

Because of this, we do not accept returns, exchanges, or refunds for:

• Incorrect size selection

• Change of mind

• Buyer’s remorse

• Ordering the wrong product

• Delays caused by shipping carriers

Please review product descriptions and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, we will review the issue and, when appropriate, provide a replacement or refund at no additional cost.

Exchanges

Because our products are made to order, we do not offer direct exchanges.

If there is a production error or defect, please contact us and we will work to resolve the issue.

European Union 14-Day Cooling Off Period

If your order is shipped to a country within the European Union, you may have certain rights under applicable consumer protection laws.

However, personalized or made-to-order products may be exempt from cancellation and return rights under applicable law.

Refunds

If a refund is approved, it will be issued to your original payment method.

Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, please contact:

contact@day1father.store

Contact

Questions regarding returns or refunds can be sent to:

contact@day1father.store

https://day1father.store