Refund policy

We get it. Sometimes things don't work out.

We want you to love what you order. If something isn't right, we'll make it right.

Here's how returns work:


We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at (813)451-6972 Contact@day1father.com.

If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package.
Important: Items sent back without first requesting a return will not be accepted.

You can always contact us with any return questions at Contact@day1father.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

  • Your item is defective

  • Arrived damaged

  • You received the wrong item

We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Some types of items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, or plants)

  • Custom or personalized items

  • Personal care goods (e.g., beauty or hygiene products)

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on:

  • Sale items

  • Gift cards

Please contact us if you’re unsure about a specific item.

Exchanges

The fastest way to get what you want is to return the item you have.
Once your return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling Off Period

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason.

Your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

Refunds

Once we receive and inspect your return, we’ll notify you of approval.

If approved, you’ll be refunded on your original payment method within 10 business days. Please note:

  • Your bank or credit card company may take time to process and post the refund.

  • If more than 15 business days have passed since your return was approved, contact us at (813)451-6972 Contact@day1father.com.